We’re Here to Help
Whether you have a question about sizing, need styling advice, or want to learn more about our dresses, we’re just a message away.
How to Reach Us
Our Address
Jessica Howard Dresses
4162 Market Street, Suite 305
Portland, OR 97214
United States
Email Support
General Inquiries:
hello@jessicahowardstore.com
Response Time:
We reply to all emails within one business day, Monday through Friday.
Business Hours
Customer Service:
Monday – Friday: 9:00 AM – 6:00 PM EST
Weekend Support:
We’re closed on weekends, but you can email us anytime and we’ll respond the next business day.
Send Us a Message
Have a specific question? Fill out the form below and our team will get back to you as soon as possible.
Common Questions
Most orders ship within 1–2 business days via our fulfillment partners. Standard shipping typically takes 3–7 business days within the contiguous United States. Expedited options are available at checkout for faster delivery.
We accept returns within 30 days of delivery for unworn, unwashed dresses with original tags attached. Please contact us via email to initiate a return, and we’ll provide instructions and a prepaid return label where applicable.
Yes. If you need a different size or color, email us with your order number and preferred exchange details. We’ll guide you through the process and ensure your new dress ships as quickly as possible.
Each product listing includes a detailed size chart with bust, waist, and hip measurements. We recommend comparing your measurements to our chart before ordering. If you’re between sizes or unsure, feel free to email us for personalized sizing advice.
Absolutely. Once your order ships, you’ll receive a confirmation email with a tracking number. You can use this number to monitor your package’s progress through the carrier’s website.
Currently, we ship within the United States only. We’re working to expand international shipping options in the future. Sign up for our email list to be notified when we begin shipping to additional countries.
Ready to Find Your Perfect Dress?
Explore our complete collection of elegant dresses designed for every occasion, every body, and every moment that matters.
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